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Returns Process

If in the unlikely event there is a problem with your order then in the first instance please contact us by phone on 01355 377480 or email at where one of the team will help resolve any issues.




Please ensure to enclose a your order number / details with any goods returned, failure to provide this information may cause a short delay for the team to resolve the issue.


Bespoke / Personalised garments are non-returnable/refundable - however your statutory rights are not affected by this. 



When returning goods by post please ensure to use a tracked delivery method as we would be unable to provide credit for any returned goods that become lost in the post.


All returns should be returned to the below address:



Club Shop Direct Ltd.

Unit 2 Glenburn Court,

Glenburn Road,

College Milton North,


G74 5BA

Initially postage costs are payable by the customer however we will cover any such costs if the returned goods are deemed to be faulty or incorrect.

Please note that goods damaged by the customer cannot be accepted however your statutory consumer rights still apply.​

Updates to this notice

This privacy notice was last updated on 19 March 2021

Please check back regularly to keep informed of changes to this Notice.

The Club Shop Direct Ltd.

Returns V1.0 10/20

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